Last updated: March 1, 2026
We collect information you provide directly (name, email, company details) and usage data (pages visited, features used, device information) to deliver and improve the Service.
We use your data to operate the Service, process payments, send important notifications, and improve our product. We do not sell your personal information to third parties.
Your data is stored on encrypted servers with row-level security. We implement industry-standard measures including TLS encryption, regular security audits, and access controls.
Each workspace operates in complete isolation. Data from one tenant is never accessible to another. Our architecture enforces this at the database level.
We use trusted third-party services for payment processing (Stripe), email delivery, and infrastructure hosting. These providers are contractually bound to protect your data.
We use essential cookies for authentication and session management. Analytics cookies are optional and can be disabled in your browser settings.
You may request access to, correction of, or deletion of your personal data at any time. You can export all your workspace data from the settings page.
We retain your data for as long as your account is active. After account deletion, data is purged within 30 days. Backups are rotated on a 90-day cycle.
We will notify you of material changes via email or in-app notification at least 14 days before they take effect.
For privacy-related inquiries, reach us at privacy@crmplatform.com.